Compassion * Dedication * Creation

Terms for Grooming

Text Box: Pets are accepted for grooming only under the following conditions:

1. The animal is fit and healthy. Any grooming which takes place on an elderly animal or animal with health problems will be at the owners’ risk. Grooming may expose pre-existing health/skin problems for which the company cannot be held liable.

2. The animal is vaccinated up to date. Any unvaccinated animal puts itself and others at risk.

3. In the event of any injury or health concern in which we are unable to contact the owners, we are authorized to contact a Veterinary surgeon and authorize the Vet to treat the pet as necessary.

4. Dematting/thinning out of matted hair may cause patchiness and hair loss. We make every effort to comb out mats, but if this becomes too painful for the animal we will exercise the option of shaving. Consent to shave the animal will be sought. If this is an unacceptable option for you, please let us know when you drop off the animal.

5. Payment will be made as per price list/quote and owners must collect pets at time stated. Uncollected pets left past posted closing hours will be charged a sitting fee.

6. Shaving/stripping of pets will dramatically change the pets’ appearance and the hair will be very close to the skin. This may expose pre-existing skin complaints. Your permission will be required to perform this service.

7. It is understood that we are not liable for vet bills that may be incurred from any pre-existing warts, lesions, sores, moles or growths that are cut or irritated during the grooming process, unless negligence can be proven. Please advise the groomer of any pre-existing blemishes that might be injured during the grooming process to avoid any problems.